Welcome to Maimunasaree.com! We are committed to ensuring your shopping experience is smooth and your orders are delivered promptly and securely. Below are the details of our shipping and delivery policies:
Shipping Information
- Order Processing Time: All orders are delivered within 4-5 business days after payment confirmation. Orders placed on weekends or public holidays will be delivered on the next working day.
- Shipping Charges: Shipping charges are calculated based on your location and the weight of your order. The exact charges will be displayed during checkout.
- Free Shipping: We offer free shipping on orders above ₹15,000 within India.
Delivery Time
- Domestic Shipping (Within India): Delivery typically takes 3-7 business days, depending on the destination.
- International Shipping: Delivery times vary between 7-15 business days based on the country and customs procedures.
Please note that delivery times are estimated and may vary due to unforeseen circumstances such as weather, courier delays, or customs processing.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress through our courier partner’s website.
Customs and Duties
For international orders, any customs fees, duties, or taxes levied by the destination country are the responsibility of the customer. Please check with your local customs office for details on applicable charges.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address details or unavailability of the recipient, our courier partner will reattempt delivery up to two more times. If the delivery fails, the order will be returned to us, and additional shipping charges may apply for reshipment.
Damaged or Missing Items
If you receive a damaged parcel or items are missing from your order, please contact us within 48 hours of delivery at info@maimunasaree.com with your order details and photos of the parcel. We will investigate and resolve the issue promptly.
Contact Us
For any shipping or delivery-related queries, please reach out to us:
- Email: info@maimunasaree.com
We are here to assist you and ensure your Maimuna Saree experience is delightful!